Customer Service Representative

4 days ago


Oklahoma City, Oklahoma, United States Oklahoma's Credit Union Full time
Job Opportunity

Oklahoma's Credit Union is a leading financial institution dedicated to helping Oklahomans achieve economic independence. With over 60 years of experience, we have served over 47,000 members across the state.

We are seeking a skilled Customer Service Representative to join our team at our Capitol Branch in Oklahoma City. As a representative of Oklahoma's Credit Union, you will play a vital role in providing exceptional service to our members and contributing to our mission of empowering individuals and families.

About You:

  • You have excellent communication skills and a strong ability to work with people from diverse backgrounds.
  • You are a team player who thrives in a fast-paced environment and is committed to delivering high-quality results.

About the Job:

The successful candidate will be responsible for:

  1. Providing personalized service to members, addressing their inquiries and concerns, and resolving issues in a timely and professional manner.
  2. Processing transactions, including deposits, withdrawals, and loan payments, while ensuring accuracy and attention to detail.
  3. Maintaining a positive and professional attitude, even in challenging situations.
  4. Working collaboratively with colleagues to achieve team goals and objectives.

Requirements and Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience, preferably in a financial institution or related field.
  • Excellent communication and interpersonal skills.
  • Able to work in a team environment and adapt to changing priorities.
  • Basic math skills and ability to handle cash and perform financial transactions accurately.

Benefits:

  • Competitive salary: $35,000 - $45,000 per year, depending on experience.
  • Comprehensive training program to develop your skills and expertise.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a passionate team.

How to Apply:

If you are a motivated and customer-focused individual looking for a rewarding career opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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