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Cash Operations Coordinator

2 months ago

Garden City, Michigan, United States Neiman Marcus Group Full time

About Neiman Marcus Group

We are a luxury retail company that values relationships and leads with love in everything we do. Our legacy of innovation and culture of belonging guide our roadmap for revolutionizing luxury experiences.

Your Role

As a Support Administrator, you will be responsible for organizational and administrative tasks to support sales performance and bottom-line profitability with our Operations team. You will work on-site and report to the Senior Operations Manager.

Key Responsibilities

  • Complete daily cash and check reconciliations
  • Perform daily sales audits and reconcile cash office profile register drawer
  • Lead and support all bank deposits and banking needs
  • Manage red bags and media handling
  • Complete WHIRL inquiries as assigned
  • Support tax-exempt and sales tax record needs
  • Support the marketing exceptions process
  • Support resolution of escalated customer credit inquiries and credit disputes
  • Provide backup to Sales Support Assistant and Service Concierge

Requirements

  • Prior retail experience recommended
  • Experience in handling money and excellent customer service skills
  • Microsoft Office Suite skills
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
  • Associates must be able to work a schedule which will include evenings, weekends, and holidays