Restoration Project Manager

3 weeks ago


Houston, Texas, United States Servpro of Hurst-Euless-Bedford Full time

Job Summary:

As a Restoration Project Manager at Servpro of Hurst-Euless-Bedford, you will be responsible for managing and completing jobs according to SERVPRO processes per work order. This includes responding to service calls, setting up and establishing efficient job flow, coordinating requirements for the job, completing job documentation, performing and supervising production work, and monitoring assigned jobs from start to finish.

Key Responsibilities:

  • Manage and complete jobs according to SERVPRO processes per work order
  • Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
  • Follow and enforce all safety procedures on the job site
  • Communicate and establish relationships with commercial, insurance, and residential customers
  • Explain processes and answer customer questions, as needed
  • Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
  • Communicate clear expectations to Production Technicians and supervise their activities
  • Perform production processes as scheduled and ensure quality control
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
  • Resolve problems quickly as they arise
  • Manage job file documentation to ensure complete and accurate project details
  • Manage and control costs of production projects
  • Manage assets by protecting and using equipment and materials properly
  • Clean and maintain vehicles, equipment, warehouse, and office areas
  • Perform sales and marketing activities, including add-on sales and security checks

Requirements:

  • Effective oral communication
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certification - WRT minimum
  • Valid drivers license
  • Ability to travel locally and out of state as necessary
  • Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

Benefits:

  • Medical, Dental, and Vision
  • Paid Time Off
  • Sick Paid Time Off
  • Parental Paid Time Off
  • Matching 401k


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