Executive Hotel Leader

7 days ago

Conway, Arkansas, United States Olympia Hospitality Full time
Job Overview

Olympia Hospitality is a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community.

Compensation Package

The estimated salary for this role is $85,000-$95,000 per year, plus bonus opportunities. We also offer a comprehensive benefits package, including health coverage, 401K plan, paid group term life insurance, short-term disability, and more.

Key Responsibilities

As a General Manager at Olympia Hospitality, you will be responsible for maximizing hotel value by achieving revenue growth, expense control, excellent guest service, and maximization of human resources. You will develop and/or maintain all hotel operations consistent with Olympia Hotel Management values and standards.

Required Skills and Qualifications
  • Leadership: ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
  • Customer Service: deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
  • People Skills: ability to collaborate, create rapport, and work effectively with others
  • Communication Skills: ability to effectively listen & communicate professionally, both verbally and in writing
  • Problem-Solving & Analytical Skills: ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
  • Judgment & Discretion: appropriately handle confidential and sensitive information
  • Organizational & Time Management Skills: ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
  • Aptitude & Adaptability: ability to learn quickly and adapt to changing priorities and business needs
  • Composure: ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
  • Attention to Detail: ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
  • Computer skills/Technical Aptitude: proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
  • Training: ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
Experience / Education

We are looking for a candidate with a minimum of 5 years of leadership, management or supervisory experience, as well as a college degree and/or equivalent work experience.

Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

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