Assistant Store Manager

2 weeks ago


Waynesville, North Carolina, United States PetroServices Full time
About the Role

The Assistant Store Manager is a key member of our team at Petro Services, Inc. This role is responsible for supporting the Store Manager in running a convenience store and retail fuel site. The ideal candidate will have previous leadership experience in a customer service environment and be able to work a flexible schedule, including nights, weekends, and holidays.

Key Responsibilities

• Perform all functions of the Store Manager in their absence
• Greet guests and process customer transactions
• Prepare and maintain foodservice and beverage offerings
• Supervise and assist store associates in daily operations
• Provide excellent customer service and quickly resolve guest concerns
• Assist in recruiting, hiring, and training store personnel
• Create and submit daily store reports, monitor P&Ls
• Assist with personnel documentation, such as coaching and counseling
• Oversee cash handling and verify accounting accuracy
• Control merchandise and fuel inventories, including monitoring tank gauge systems
• Travel independently to neighboring locations to collect fuel survey data
• Assist with ordering, inventory, and merchandise audits
• Address employee grievances and disputes
• Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
• Implement and maintain health & safety procedures
• Ensure compliance with all laws, regulations, and company policies

Requirements

• 18+ years of age
• Valid driver's license & reliable transportation
• High school diploma or equivalent
• Authorized to work in the United States
• Previous leadership experience in a customer service environment
• Familiarity with inventory management software
• Verifiable work history
• Outgoing and friendly demeanor
• Excellent communication in English (hear, speak, read, and write)
• Able to safely lift 55 lbs. and carry short distances
• Able to stand and walk for 8+ consecutive hours
• Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
• Use hands bilaterally & unilaterally
• Able to withstand extreme temperatures for brief periods
• Accurately select options from a touch screen monitor
• Accurately count US currency and make change
• Basic computer knowledge including email and Microsoft Office programs
• Multi-task and thrive in a dynamic retail environment
• Pass a pre-hire drug screen and background check

What We Offer

Petro Services, Inc. offers a competitive compensation package, including medical, dental, vision, and life insurance, paid vacation and holidays, paid sick leave and short-term disability, bonus incentives, and a 401(k) retirement savings plan with company match. We also offer tuition reimbursement and career growth opportunities, including the potential to become a Store Manager.

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