IT Support Specialist
1 month ago
We are seeking a highly skilled IT Support Specialist to join our team at Cascade Ventures. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our telephony systems.
Key Responsibilities:
- Provision, configuration, setup, and administration of telephony systems, including soft and hard phones.
- Acceptance and resolution of malfunctions, independent analysis and execution of tests, as well as minimizing error patterns.
- Support in the further development of hardware and software lifecycles.
- Establishment and use of automation potentials.
- Creation and maintenance of documentation.
Requirements:
- Completed education in the field of information technology or comparable education with relevant professional experience in this field.
- Reliability in monitoring IT processes.
- Practical experience with telephone systems/software.
- Application knowledge of Windows server operating systems, network infrastructure, and communication protocols.
- Social competence and teamwork, structured work style, as well as strong communication skills.
About Us:
Cascade Ventures is a dynamic and innovative company that values technical expertise and collaboration. As an IT Support Specialist, you will have the opportunity to work with a talented team and contribute to the development of our telephony systems.
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