IT Support Specialist

3 weeks ago


Wheeler, United States Cascade Ventures Full time

We are seeking a highly skilled IT Supporter Telephony to join our team at Cascade Ventures in Berlin.

Your Responsibilities:

  • Provision, configuration, and administration of telephony systems, including soft and hard phones.
  • Analyze and resolve malfunctions, minimizing error patterns and improving system efficiency.
  • Support the development of hardware and software lifecycles, identifying opportunities for automation and process improvement.
  • Collaborate with the team to establish and maintain documentation, ensuring seamless knowledge transfer and system understanding.

Your Profile:

  • Education in information technology or a related field, with relevant professional experience in telephony systems and network infrastructure.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Proficiency in Windows server operating systems, network protocols, and communication software.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.

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