Software Asset Management Specialist

1 week ago


New York, New York, United States WSP Full time
Software Asset Management Specialist

This is an exciting opportunity for an experienced Software Asset Management Specialist to join our Americas Hub IT Operations team at WSP. The successful candidate will be responsible for managing the software asset lifecycle, ensuring compliance with defined processes and policies.

Key Responsibilities:
  • Process software requests through defined lifecycle software asset management processes
  • Ensure timely ordering and delivery of software licenses to meet service levels
  • Respond to escalations and licensing queries from stakeholders
  • Maintain a single record of all WSP IT software assets throughout their lifecycle
  • Provide inputs to and maintain a software renewals calendar
  • Support software installation activities and engage with software vendors and On Site Support teams
  • Collaborate with Engineering teams on license optimization initiatives
  • Support audit and compliance activity by providing reporting required to support audit/regulatory requirements
  • Provide necessary inputs into financial and budgetary processes
Requirements:
  • Bachelor's degree in Information Technology or a related field
  • Clear understanding of the ITIL framework and ability to apply ITIL principles within an IT service management environment
  • 3-5 years of experience working in an ITIL aligned operational role (Software Asset Management or similar)
  • Solid knowledge and experience of ServiceNow
  • Excellent analytical and communication skills
  • Experience of working to (and exceeding) Service Level Agreements
  • Process orientated with a methodical and planned approach to achieving goals
What We Offer:
  • A comprehensive suite of benefits focused on health and financial stability
  • Competitive compensation package


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