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Customer Service Representative

2 months ago

Daphne, Alabama, United States Starbucks Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Barista/Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, preparing high-quality beverages and food products, and maintaining a clean and welcoming store environment.

Key Responsibilities:

  • Provide legendary customer service to all customers, ensuring a positive and memorable experience.
  • Prepare and serve high-quality beverages and food products, adhering to Starbucks standards and recipes.
  • Maintain a clean and organized store environment, including the cafe, store, and outdoor seating areas.
  • Model and act in accordance with Starbucks guiding principles, demonstrating a commitment to customer satisfaction and team collaboration.
  • Participate in ongoing training and development to improve skills and knowledge, ensuring a high level of performance and productivity.

Requirements:

  • Previous customer service or retail experience is an asset.
  • Ability to work flexible hours, including mornings, evenings, and weekends.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A fun and dynamic work environment, with opportunities for professional growth and development.