Retail Customer Service Representative

4 weeks ago


Daphne, Alabama, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their inquiries and resolving issues promptly.
  • Operate front-end equipment, including cash registers, to process transactions accurately and efficiently.
  • Assist members with purchasing decisions, locating merchandise, and providing guidance on member self-service technology.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for members.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Excellent communication and problem-solving skills.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.

What We Offer:
  • Competitive hourly wage, ranging from $16.00 to $23.00.
  • Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
  • Opportunities for career growth and development within the company.

Why Join Us:
  • At Sam's Club, we value our associates and offer a supportive work environment that fosters growth and development.
  • We prioritize member satisfaction and strive to provide an exceptional shopping experience.
  • Our company offers a range of benefits, including health, financial, and paid time off benefits, to support our associates' well-being and success.


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