Retail Customer Service Representative
4 weeks ago
As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service to members, responding to their inquiries and resolving issues promptly.
- Operate front-end equipment, including cash registers, to process transactions accurately and efficiently.
- Assist members with purchasing decisions, locating merchandise, and providing guidance on member self-service technology.
- Maintain a clean and organized store environment, adhering to company standards and procedures.
- Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for members.
Requirements:
- High school diploma or equivalent required.
- Previous retail experience, preferably in a customer-facing role.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Excellent communication and problem-solving skills.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
What We Offer:
- Competitive hourly wage, ranging from $16.00 to $23.00.
- Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
- Opportunities for career growth and development within the company.
Why Join Us:
- At Sam's Club, we value our associates and offer a supportive work environment that fosters growth and development.
- We prioritize member satisfaction and strive to provide an exceptional shopping experience.
- Our company offers a range of benefits, including health, financial, and paid time off benefits, to support our associates' well-being and success.
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