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Retail Team Leader

2 months ago

Braintree, Massachusetts, United States The Dune Group Full time

About Us

The Dune Group is a leading footwear and accessories company with a rich history and a passion for delivering exceptional customer experiences.

About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Merry Hill. As a Supervisor, you will play a key role in supporting the management and sales teams to deliver outstanding customer service and drive sales growth.

Key Responsibilities

  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
  • Support the management team in implementing sales strategies and initiatives
  • Monitor and control store operations, including stock management and visual merchandising
  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner
  • Work collaboratively with the sales team to achieve sales targets and drive business growth

About You

We are looking for a highly motivated and experienced individual who has a passion for delivering exceptional customer experiences. You will have:

  • Excellent leadership and communication skills
  • Experience in a retail environment, preferably in a supervisory or management role
  • Ability to work collaboratively as part of a team
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About the Perks

We offer a competitive salary and benefits package, including:

  • Competitive commission scheme
  • Uniform allowance
  • 60% employee discount on Dune products
  • 33 days holiday (inclusive of bank holidays)
  • Company pension scheme
  • Life assurance
  • Employee awards and recognition program
  • Access to our employee assistance program, retailTRUST

Why Join Us

The Dune Group is a dynamic and innovative company that is committed to delivering exceptional customer experiences. We offer a supportive and collaborative work environment, with opportunities for career growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.