Restaurant Operations Manager

2 months ago


St Louis, Missouri, United States Ballpark Village Full time
Job Description

**About the Role**

The Assistant General Manager will be responsible for overseeing the day-to-day operations of the Ballpark Village restaurant, ensuring a high level of customer satisfaction and maintaining a professional company image.

Key Responsibilities:

  • Operations Management: Control the day-to-day operations of the venue, including staffing, inventory management, and cash control.
  • Customer Service: Respond to customer service needs and provide the highest standards of service.
  • Financial Management: Manage profit and loss, review financial reports, and take appropriate actions to maintain cost of goods sold and nightly comps.
  • Human Resources: Recruit, interview, and hire team members, train and supervise employees, and take disciplinary action when necessary.
  • Inventory Management: Oversee inventory counts, manage liquor, beer, and other bar or restaurant products, and ensure a safe working and guest environment.
  • Vendor Management: Manage third-party entertainment vendors and ensure a smooth operation of the venue.

Requirements:

  • Education: High School Diploma or GED; College degree preferred.
  • Experience: 1-3 years of leadership experience in a fast-paced hospitality food and beverage environment.
  • Skills: Good people management skills, communication and listening skills, ability to lead a team, and flexibility to adapt to change.
  • Physical Demands: Ability to move safely and efficiently about the facilities, carry or lift items weighing up to 75 pounds, handle food, objects, products, and utensils, and bend, stoop, and kneel.


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