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**Food Service Director**

2 months ago

Columbus, Ohio, United States Compass Group, North America Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Compass Group, North America. As a key member of our leadership team, you will be responsible for ensuring the highest level of service and hospitality standards in our restaurants.

Key Responsibilities
  • Maintain positive guest relationships through regular feedback and execution of show-quality standards.
  • Train and convey brand clarity through menu, wine, and beverage knowledge.
  • Promote a positive work environment through hiring and selection of team members, maximizing productivity and morale, and maintaining appropriate staffing levels.
  • Maintain state, federal, and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements.
  • Engage in financial goals of the operation with support from the General Manager.
  • Employ good safety and sanitation practices.
  • Follow and enforce responsible alcohol service policies.
  • Execute required daily reporting in a timely manner.
  • Execute inventory controls.
  • Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook.
  • Execute all menu requirements and fulfill all guest-specific service requests.
  • Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously.
  • Hold team accountable to steps of service to deliver great guest service.
  • Ensure team members have the tools necessary to complete their jobs.
  • Use all performance management tools to provide guidance and feedback to team members.
  • Promote a cooperative work climate, maximizing productivity and morale.
  • Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.
  • Interview, hire, train, and develop team members according to Levy guidelines.
  • Display a positive attitude towards team members.
Requirements
  • 5+ years of experience in a food and beverage operational position.
  • Bachelor's degree in Hospitality Management is preferred.
  • High level of computer literacy.
  • Passion for hospitality, food, and retail.
  • Excellent interpersonal and stakeholder management skills.
About Compass Group, North America

Compass Group, North America is a leading foodservice and support services company that provides a wide range of services to businesses, institutions, and individuals. We are committed to delivering exceptional service and hospitality to our customers and employees.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off plan, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, and employee assistance program.