General Manager

4 days ago


Hayward, California, United States Sotera Health Services, LLC Full time
Job Summary

The General Manager is responsible for the overall operation and performance of a sterilization facility. This is a hands-on position overseeing customer service, logistics, maintenance, operations, quality assurance, safety, and training functions.

Key Responsibilities
  • Facilitate the interaction of all functions within the facility.
  • Work with the sales department to develop and maintain customer relationships.
  • Ensure customer product is processed safely, efficiently, and in accordance with specifications and procedures.
  • Seek continuous improvement in all areas of operation, focusing on safety, quality, productivity, and operational efficiency.
  • Maintain compliance with regulatory requirements, including FDA, OSHA, and NRC.
  • Administer and manage annual budgets for capital and operating expenses.
  • Represent the organization to industry groups, key customers, and regulatory agencies.
  • Work with human resources to implement short- and long-range operating objectives, facility organizational structure, staffing requirements, and succession plans.
  • Implement critical strategies to secure competitive advantage in business processes, efficient workflow, cycle time reductions, supplier relationships, and alliances.
  • Analyze facility statistical data and make decisions based on that information.
  • Integrate activities between facility departments to solve problems associated with sustaining product, including improvements to existing processes and tooling/equipment, and new technology.
  • Interface with senior executive team members to optimize resources from each functional area, including safety, finance, sales, engineering, human resources, and quality.
Requirements
  • Undergraduate degree in a science-related field preferred.
  • 5-10 years of progressive experience in a production environment, operations, or manufacturing, including 3-5 years of supervisory/management experience.
  • Specific experience within the operations function of the medical device industry.
  • Strong general business knowledge and operations leadership background.
  • Strong understanding of systems and key drivers within an operations environment.
  • Strong knowledge of compliance, quality, and safety related to regulatory agencies.
  • Excellent teamwork, leadership, relationship building, mentoring, training, and project management experience and skills.
  • Balance of strategic and tactical thinking skills.
  • Ability to work comfortably within a fast-paced and matrixed organization.
  • Exceptional organizational and communication skills.
  • Effective leadership, judgment, and interpersonal skills, and the ability to interface with all levels across the entire organization.
  • Results-oriented with a positive, professional attitude and a sense of urgency to get things done.
  • Above-average computer skills in the area of analysis using databases/spreadsheets.
Compensation

$110,000 - $188,500 per year, depending on experience.

Training

Must complete all required training for a General Manager outlined in the training manual.

Sotera Health Services, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.


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