Keyholder - Luxury Retail Specialist
4 weeks ago
Job Title: Keyholder
Job Summary:
We are seeking a highly motivated and customer-focused Keyholder to join our team at Furla Spa C.F.-US. As a Keyholder, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a professional and organized sales floor.
Key Responsibilities:
- Provide outstanding customer service and respond to customer needs in a timely and professional manner.
- Meet or exceed individual sales goals and clientele goals set by store management.
- Open and close the store, handle cash, and perform other administrative tasks as needed.
- Demonstrate a complete knowledge of our merchandise and its features and benefits to maximize sales opportunities.
- Contribute to the overall growth and success of the store while complying with company policies and procedures.
- Develop customer relationships and nurture repeat business.
- Operate the POS register and email systems with ease.
- Safeguard the store's inventory by adhering to our loss prevention program.
- Maintain a professional, organized, and well-merchandised sales floor.
- Follow all store operational policies and procedures.
Requirements:
- 2+ years of sales/keyholder experience for luxury products.
- Ability to provide high-performing client experiences.
- Technologically savvy individual with an entrepreneurial spirit, including being sales/goals driven.
- High school diploma or general education degree (GED) required.
- Willing to work nights, weekends, and holidays.
- Excellent verbal communication skills.
- Strong orientation towards providing excellent customer service.
- High attention to detail.
- Demonstrated selling skills.
- Ability to maintain a professional appearance.
- Must be able to lift, carry, and move objects weighing up to 15 pounds up/down stairs with or without a ladder.
About Furla Spa C.F.-US:
Furla Spa C.F.-US is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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