Sales Associate I

4 weeks ago


Livermore, California, United States Tapestry Full time
Job Description

Job Title: Sales Associate I

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Product Knowledge: Maintain a high level of product knowledge, including features, benefits, and current offerings.
  • Sales Growth: Drive sales growth by identifying and pursuing sales opportunities, and providing personalized recommendations to customers.
  • Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide support as needed.
Requirements:
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stockroom.
Competencies:
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.

Coach is an equal opportunity and affirmative action employer.


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