Event Sales Manager
5 days ago
Proper Hospitality is seeking a highly skilled Event Sales Manager to join our team. As a key member of our sales team, you will be responsible for executing Banquet Event Orders (BEOs) and maximizing revenue by upselling amenities within our event spaces.
Key Responsibilities:- Negotiate with clients to maximize revenue and profit potential while fulfilling contractual responsibilities and meeting client needs.
- Coordinate with various hotel departments to ensure efficient purchasing, planning, and employee scheduling based on BEOs.
- Communicate group details and changes to all hotel departments, ensuring alignment with customer expectations.
- Prospect for new catering business using various methods, including phone calls, outside sales calls, trade shows, community functions, sales blitzes, internet prospecting, and supplier partnerships.
- Maintain an active trace/follow-up system using Delphi (salesforce) and/or Outlook.
- Ensure accuracy of Banquet Checks and conduct bill review upon completion of programs or events.
- Stay knowledgeable about hotel facilities, meeting space capacities, operational needs, and venue capabilities to provide resourceful options to clients and third-party vendors.
- Detail and distribute Weekly Group Resumes containing necessary manifest details to the Operations team.
- Communicate attrition and commissionable rates to the Finance department for proper payment/payout processing.
- Minimum 2-3 years of experience in the hotel catering industry preferred.
- Experience with Delphi (salesforce) and HMS is preferred but not required.
- Excellent written and verbal communication skills.
- Strong selling and interpersonal skills.
- Effective problem-solving skills with the ability to handle difficult situations and guests.
- High level of creativity and attention to detail.
- Ability to multitask and make decisions in a fast-paced, client-driven environment.
- Willingness to work long and irregular hours, including holidays, weekends, and evenings.
- Bachelor's Degree preferred.
Proper Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.
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