Workplace Operations Manager

1 week ago


Naperville, Illinois, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly motivated and experienced Community Manager to join our team at Regus Management Group, LLC. As a Community Manager, you will be responsible for the smooth operation of our center, ensuring that our members receive exceptional service and have a great working environment.

Key Responsibilities
  • Manage the day-to-day operations of the center, including customer service, sales support, and facilities management.
  • Lead a team of Community Associates to ensure excellent customer service and a positive member experience.
  • Develop and implement strategies to increase sales and revenue growth.
  • Collaborate with the sales team to identify new business opportunities and develop leads.
  • Ensure that all center operations are running smoothly, including billing, customer service, and facilities management.
  • Provide training and coaching to Community Associates to ensure they have the skills and knowledge needed to excel in their roles.
Requirements
  • 3+ years of experience in customer service, sales, or operations management.
  • Proven track record of success in leading a team and driving sales growth.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
  • Experience with MS Office and other basic IT equipment.
What We Offer
  • A competitive total compensation package, including a base salary and quarterly bonus.
  • A comprehensive benefits package, including health insurance, 401K, and paid time off.
  • A bright and inspiring work environment with opportunities for professional growth and development.
  • A professional workplace community with a business casual dress code.

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