Executive Director of Restaurant Operations
2 months ago
About Wendy's
Job Summary
Wendy's is a fast-food restaurant chain that values its employees and customers. As an Executive Director of Restaurant Operations, you will be responsible for the daily operations of the restaurant, ensuring that everything runs smoothly and efficiently.
Key Responsibilities
- Maintain day-to-day financial controls, ensuring accurate and timely financial reporting.
- Create and manage staff schedules to meet business needs and ensure adequate coverage.
- Interview, hire, train, and orientate team members to ensure a high-performing team.
- Oversee coaching, counseling, and developing staff to improve performance and retention.
- Exercise proper food handling, equipment maintenance, and facility management to ensure a safe and healthy environment.
- Ensure health and safety inspections and standards are met, maintaining a high level of compliance.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to achieve business objectives and drive growth.
What You Can Expect
- A competitive annual salary based on relevant experience.
- A comprehensive benefits package, including medical, dental, vision, and RX coverage for employee and family.
- Paid Time Off to recharge and maintain work-life balance.
- A performance-based bonus paid monthly to recognize and reward outstanding performance.
- Paid training and coaching to promote internal growth and development.
Requirements
- 2+ years of experience as a General Manager in a high-volume food service concept.
- Flexibility to work 50-55 hours per week, rotating shifts, including weekends and holidays.
- A valid driver's license in good standing and access to private transportation.
- A high school diploma or equivalent and possession of all required documents.
- The ability to walk and stand for long periods, with occasional lifting up to 50 pounds.
- Demonstrated ability to effectively lead and manage a team in a fast-paced environment.
- Excellent problem-solving and decision-making skills, with a focus on customer service.
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