Security Operations Center
2 weeks ago
About the Role:
We are seeking a highly skilled and detail-oriented Security Operations Center (SOC) Operator to join our team at Securitas Security Services USA, Inc. As a SOC Operator, you will play a critical role in maintaining a safe and secure environment for our clients by providing centralized monitoring and response services.
Key Responsibilities:
- Monitor and respond to security alarms and incidents in a timely and effective manner
- Provide emergency dispatch and incident reporting services to clients
- Conduct remote alarm panel programming and maintenance
- Collaborate with internal teams to ensure seamless service delivery
- Stay up-to-date with industry trends and best practices to continuously improve service quality
Requirements:
- High school diploma or equivalent required; prior dispatcher or security experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong attention to detail and analytical skills
- Ability to work flexible shifts, including evenings and weekends
What We Offer:
- Competitive hourly rate
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive training and support
About Us:
Securitas Security Services USA, Inc. is a leading security services company that provides a range of solutions to protect people, assets, and information. Our team is dedicated to delivering exceptional service and building long-term relationships with our clients.
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