Field Service Technician for Packaging Solutions

1 week ago


Levittown, Pennsylvania, United States Hughes Enterprises Full time
Job Overview

Position Title: Packaging Service Technician

Location: Hughes Enterprises

Role Summary:

The primary aim of the Packaging Service Technician is to ensure the optimal performance of packaging machinery through proactive maintenance, repairs, and installations. This role requires a commitment to professionalism and safety while representing the company.

Key Responsibilities:

The responsibilities outlined below are subject to modification and may not encompass all tasks necessary for the role. Additional duties may be assigned as needed, or the general scope of the position may evolve.

Core responsibilities include, but are not limited to:

  • Aligning workflow with scheduled tasks
  • Overseeing all onsite installation, repair, maintenance, and testing activities
  • Identifying errors or technical issues and implementing effective solutions
  • Producing timely and comprehensive service reports
  • Documenting operational processes
  • Operating vehicles safely and utilizing field automation systems
  • Adhering to all company protocols and procedures
  • Understanding customer needs and providing suitable recommendations
  • Engaging with customers in a courteous and professional manner
  • Ensuring compliance with safety policies and government regulations
  • Wearing appropriate safety gear and clothing
  • Coordinating and prioritizing tasks as they evolve
  • Meeting industry standards for performance and quality
  • Collaborating with internal support teams to enhance customer service and teamwork
  • Performing additional duties as assigned.

Ideal Candidate Profile:

  • Experience: Preferred background in packaging machinery
  • Education: Minimum requirement of a high school diploma
  • Licenses: Valid driver's license in good standing
  • Skills:
    • Mechanical aptitude
    • Ability to interpret instructions and diagrams
    • Familiarity with RSLogix is advantageous.
  • Personal Attributes:
    • Client-oriented approach
    • Positive, energetic, and driven
    • Ability to cultivate and maintain professional relationships
    • Capable of managing high-pressure situations while remaining focused and positive
    • Adept at handling multiple priorities efficiently
    • Strong problem-solving skills from a technical and mechanical standpoint

Physical Requirements:

The physical demands outlined here represent the requirements necessary to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

  • While fulfilling the duties of this position, the employee may be required to stand, sit, talk, hear, and use hands and fingers to operate machinery, as well as stoop, bend, or kneel.
  • Specific vision abilities required for this role include close vision for reading relevant work documents.
  • Moderate to heavy lifting, up to 50 lbs, may be necessary (some assistance from industrial machinery may be available).

This position offers a competitive starting salary along with a comprehensive benefits package.

Job Posted by Hughes Enterprises

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