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Healthcare Customer Service Specialist
2 months ago
Join Our Team as a Healthcare Customer Service Specialist
Work Schedule: Monday – Friday, 8:00 AM – 4:30 PM with a 30-minute lunch break
Become a Part of a Dynamic Team. This is your opportunity to become a valued member of a leading organization as a Healthcare Customer Service Specialist. We are seeking candidates with 2+ years of experience in customer service within the healthcare sector. Experience a supportive team atmosphere where your contributions are recognized and valued. Attractive compensation and comprehensive benefits are just a few reasons why this is an opportunity you won’t want to miss.
Discover a fulfilling career with us
“Working here has been a rewarding experience.” - Lindsey, RemX Associate
As a RemX Healthcare Customer Service Specialist, You Will Enjoy:
- Competitive salary
- Weekly pay (Direct Deposit or ATM Debit Card options available)
- Access to health benefits and retirement plans
- A dedicated recruiter to assist with job searches and workplace support
- Complimentary online skills training
- Opportunity for contract-to-hire positions
Key Responsibilities:
- Coordinate patient appointments, including follow-ups and rescheduling.
- Welcome patients and accurately gather, verify, and update all necessary registration and insurance details.
- Handle incoming calls and deliver exceptional customer service to all patients.
- Prepare medical records for new patients and ensure existing records are updated.
- Review patient files for completeness and return them to the appropriate location.
- Communicate with patients via phone or mail regarding appointments, insurance matters, and payment inquiries.
Qualifications:
- Minimum of 2 years of experience in a customer service role within healthcare or a related field
- High school diploma or equivalent
- Proficient in Microsoft Word, Excel, and Outlook
- Familiarity with NaviNet and Next Gen is a plus
- Comfortable with phone communication and possesses a professional demeanor
- Detail-oriented with strong organizational skills
Find a Job That Fits Your Lifestyle
At RemX, we connect over 90,000 individuals with employment opportunities, assisting more than 15,000 companies in finding the talent they need to thrive. As part of the 10th largest staffing firm globally, we recognize that successful businesses are built on the foundation of great people. We are committed to helping you find the right position with the right company. Explore the exciting opportunities available through RemX and discover the perfect job for you.
About RemXRemX is the professional staffing division of Employbridge, recognized as America's Leading Workforce Specialist. Our recruiters are experts in their fields, dedicated to making the right match between candidates and companies for long-term success.
We provide a variety of staffing solutions, including:
- Temporary, temp-to-hire, and direct hire placements
- Independent contractor opportunities
- Executive search services
- Managed staffing and outsourced workforce solutions