Business Systems Operations Consultant

3 weeks ago


Schaumburg, Illinois, United States Motorola Solutions Full time
Job Summary

As a Business Systems Operations Consultant at Motorola Solutions, you will play a critical role in ensuring the success of our business by bridging the gap between IT capabilities and business needs. You will lead cross-functional strategic initiatives, develop solutions to complex problems, and implement proactive measures to prevent system disruptions. If you have a strong analytical mind, excellent communication skills, and a passion for technology, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Lead and manage key cross-functional strategic initiatives, including acquisition integrations, new implementations, and system upgrades.
• Develop solutions to problems that ensure the best internal and external customer experiences from quoting offers to collecting cash.
• Anticipate potential issues and implement proactive measures to prevent system disruptions. Adopt a proactive stance toward continuous system improvement.
• Identify opportunities to enhance system efficiency and business processes.
• Oversee the implementation of improvements that align with organizational goals.
• Work closely with other departments to understand their system needs and provide solutions that enhance productivity and efficiency.
• Ensure business readiness and change management prior to business system project deployments.
• Ensure data integrity and accuracy within business systems.
• Develop and manage budgets for system-related projects and maintenance. Ensure cost-effective use of resources.

Requirements

• A minimum of 10 years of related experience in technology-related fields with a Bachelor's degree; Masters degree is a plus.
• Strong analytical and problem-solving abilities to identify system inefficiencies and develop effective solutions.
• Proficiency in data analysis and business intelligence tools.
• In-depth knowledge of enterprise business systems (e.g., ERP, CRM).
• Understanding of business processes, strategic planning, and organizational goals.
• Ability to align technology solutions with business objectives.
• Ability to adapt and evolve to changing business environments and technology advancements.
• Excellent verbal and written communication.
• Ability to understand and communicate the big picture while being able to be detail-oriented about execution.
• Strong leadership and team management skills to guide technical teams, manage vendor relationships, and drive cross-functional projects.
• Ability to manage multiple projects simultaneously and deliver results on time.
• Excellent project management and organizational skills.
• Self-motivated, results-driven with a strong sense of urgency.
• Bachelor's degree or equivalent work experience.
• Able to navigate a highly-matrixed organization and gain trust with leaders across multiple layers.

What We Offer

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more

Equal Employment Opportunity

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

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