Xfinity Retail Sales Consultant
1 week ago
As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a dynamic role that requires moderate supervision and accountability for individual results and impact on the team.
Key Responsibilities- Represent Comcast products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities and increase their experience.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives.
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and handle all company products/services and gain their consent.
- Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
- Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Align with all company and retail operational policies and procedures.
- Complete training requirements and engage in team huddles and learning.
- Know and understand sales compensation plan and its key elements.
- Able to work a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed.
Comcast offers a range of benefits to support your physical, financial, and emotional well-being. These include:
- Development and advancement opportunities
- Parental leave
- Vacation
- Employee resource groups
- Day 1 medical, dental, and vision insurance
- 401(k) matching
- Discounted services (must reside in the footprint)
- Xfinity Mobile discounts
To be successful in this role, you will need:
- High school diploma or equivalent
- 2-5 years of relative work experience
Comcast is a Fortune 50 leader in the media and technology industry. We are committed to innovation and excellence, and we are looking for talented individuals to join our team.
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