Social Work Assistant

2 weeks ago

Holyoke, Massachusetts, United States Commonwealth of Massachusetts Full time

About the Role:

The Department of Children and Families (DCF) is seeking a dedicated individual to fill the critical role of Social Work Technician (A/B). As a key member of our team, you will support DCF Social Workers in providing services to children and families who are open consumers of DCF.

Key Responsibilities:

  • Collaborate with DCF social workers, supervisors, and managers to support various action planning tasks and reinforce casework direction.
  • Complete all documentation in accordance with agency and regulatory requirements, including BRC Approval Requests, referral packets, and case filing.
  • Transport children to health, social services, or other agency-related appointments as required.
  • Supervise visits between children in placement and family members as directed.
  • Maintain ongoing communication with DCF staff and other constituencies as needed.
  • Conduct and document collateral calls to health/social service providers, schools, and law enforcement agencies as directed.
  • Attend supervision, staff meetings, and in-service training.
  • Maintain a high degree of professionalism in the community, with clients, schools, courts, and with referring agencies to build and sustain positive relationships.

Licenses and Requirements:

Based on assignment, a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state may be required.

Work Location:

Offices in the Western Region consist of:

  • Berkshire Office - 73 Eagle Street, 2nd Floor, Pittsfield, MA 01201
  • Greenfield Office - 143 Munson Street, Unit 4, Greenfield, MA 01301
  • Holyoke Office - 200 Front Street, Holyoke, MA 01040
  • Van Wart Office - 112 Industry Avenue, Springfield, MA 01104
  • Springfield Office - 140 High Street, 4th Floor, Springfield, MA 01105

How to Apply:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care, and education.

DCF works toward establishing the safety, permanency, and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship, or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

For more information about our agency and programs visit:

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