Director of Operations and Implementation

2 days ago


Seattle, Washington, United States Starbucks Full time
Director, Operations and Implementation

At Starbucks, we're not just brewing coffee - we're building a community. As a Director of Operations and Implementation, you'll play a critical role in shaping the future of our retail business.

Key Responsibilities:
  • Lead the planning, development, and implementation of products, systems, and programs that drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to identify and optimize performance, ensuring alignment with company goals and objectives.
  • Develop and execute strategic plans to improve efficiency and effectiveness of planning and implementation processes.
  • Provide coaching, feedback, and developmental opportunities to partners, building effective teams and driving business results.
  • Ensure compliance with legal and operational requirements, maintaining a high level of customer support and satisfaction.
Requirements:
  • 5+ years of experience in internal communications management, project management, and strategic planning.
  • Regional field director or equivalent experience, with a proven track record of managing varied field initiatives or implementation projects.
  • Ability to travel up to 25% of the time to Siren Retail markets.

We're committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.



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