Patient Experience Coordinator

3 weeks ago


Corvallis, Oregon, United States VSP Ventures Optometric Solutions LLC Full time
Job Summary

We are seeking a highly skilled and organized Patient Experience Coordinator to join our team at VSP Vision. As a key member of our optometric office, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Prioritize patient satisfaction by warmly greeting patients and completing the check-in and check-out process
  • Work collaboratively with staff, doctors, and patients to document patient information, update records, and collect patient payments
  • Respond to patient inquiries in a timely and professional manner
  • Maintain accurate and confidential patient records
  • Coordinate scheduling of patient appointments and prepare charts for scheduled patients
  • Perform administrative tasks such as assembling reports and transmitting patient information to outside agencies

Requirements:

  • One to two years of administrative experience with a focus on patient care
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Working knowledge of MS Office package

What We Offer:

VSP Vision is an equal opportunity employer and offers a competitive compensation package, including eligible incentive, bonuses, and/or commission dependent on the role. We maintain a drug-free workplace and perform pre-employment substance abuse testing.



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