Customer Service Liaison

7 days ago


Branson, Missouri, United States Lifetime Destinations Full time

About the Role

We are seeking a Client Experience Manager to provide exceptional service to our resort owners. This role involves responding to calls and emails in a timely manner, answering questions, and assisting with booking reservations.

Key Responsibilities:

  • Respond to inquiries from resort owners via phone and email.
  • Assist owners with completing reservations and processing transactions.
  • Maintain knowledge of our resorts and amenities.
  • Manage resort owner's points accounts.

Requirements:

  • High school diploma or equivalent.
  • Proficient in Microsoft Office, including Excel and Outlook.
  • Attention to detail and ability to accurately input data.
  • Ability to multitask in a fast-paced environment.
  • Prior experience in customer service or call center operations is desired.

Benefits Package:

  • Comprehensive insurance (medical, dental, vision & more)
  • 401(k) retirement plan
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA)
  • Life Insurance (basic, voluntary, AD&D)
  • Company Perks and Discounts
  • Financial Education and Resources

Estimated Salary Range: $45,000 - $55,000 per year, depending on experience.



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