Clinical Support Specialist for Biotech Partnerships

6 days ago

Fort Wayne, Indiana, United States Lifelancer Full time

At Lifelancer, we're passionate about connecting talented professionals with exciting opportunities in the life sciences industry. If you're a dedicated and empathetic healthcare professional looking for a new challenge, we'd like to introduce you to this exceptional role.

Company Overview

Inizio Engage is a strategic engagement partner that specializes in delivering bespoke solutions to help clients reimagine their patient engagement strategies. Our team is committed to improving lives by providing expert support and resources to healthcare professionals and patients alike.

We're proud to be an equal opportunity employer, embracing diversity and inclusivity in all aspects of our business. We believe in empowering our employees, rising to challenges, working as one, asking questions, and doing the right thing. If these values resonate with you, let's explore how you can contribute to our mission.

Salary and Benefits

This rewarding role comes with a competitive salary of $30 per hour, reflecting the value we place on your expertise and dedication. You'll also enjoy an impressive benefits package, including accrued time off, medical, dental, vision, 401k, disability insurance, paid maternity leave, and employee discounts/promotions.

Our performance-driven incentive compensation package will motivate you to excel in your role, while our company-wide recognition programs celebrate individual achievements and teamwork. Plus, you'll be part of a dynamic environment where creativity, innovation, and excellence thrive.

Job Description

This Medical Information Specialist II role is a unique opportunity to join our Inizio Engage team and represent a leading biotechnology company. As a frontline specialist, you'll deliver virtual or telephonic support to identified clients, engaging customers, patients, and/or healthcare professionals in robust clinical dialogues.

  • You'll provide accurate and comprehensive product information, ensuring seamless communication and resolving any queries or concerns.
  • With excellent verbal and written communication skills, you'll facilitate empathy-driven conversations, breaking down complex medical terminology to empower callers.
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A current US healthcare professional license: RN
  • Exceptional interpersonal skills, enabling effective collaboration with cross-functional teams and external partners.
  • The ability to work independently, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to adapt to changing priorities and requirements, while maintaining high-quality standards.
  • A deep understanding of HIPAA regulations, ensuring confidentiality and data protection at all times.
About Lifelancer

Lifelancer is a talent-hiring platform dedicated to connecting professionals with life-changing opportunities in pharma, biotech, health sciences, and IT domains. We're passionate about empowering individuals to reach their full potential and make meaningful contributions to society.

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