Customer Service Representative
6 days ago
**About the Job:**
We are seeking a skilled and motivated Customer Service Representative to join our team at Sam's Club. As a key member of our store staff, you will play a vital role in delivering exceptional customer service, ensuring a seamless shopping experience for our members.
Responsibilities:
- Provide world-class customer service by addressing member inquiries, resolving issues, and promoting products and services.
- Maintain a clean and organized store environment, including merchandise displays and checkout areas.
- Process transactions accurately and efficiently, handling returns, exchanges, and payments as needed.
- Assist with training and development of new associates, sharing knowledge and best practices to ensure a high level of performance.
- Collaborate with other teams to achieve business objectives, such as sales growth and member satisfaction.
About You:*
- 2+ years of retail or customer-facing experience, preferably in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Demonstrated problem-solving skills, with a focus on providing solutions that meet customer needs.
- Able to work a flexible schedule, including weekends, holidays, and peak shopping periods.
Compensation and Benefits:
- $17.00-$24.00 per hour, depending on location and experience.
- Bonus awards based on performance, with opportunities for advancement and professional growth.
- Comprehensive benefits package, including health, vision, and dental coverage, as well as 401(k) and stock purchase plans.
- Generous paid time off, including vacation, sick leave, and holidays.
How to Apply: If you're passionate about delivering exceptional customer service and joining a dynamic team, apply today
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