Medical Device Technician

6 days ago


Chicago, Illinois, United States Synaptive Medical Full time
Job Overview:
Synaptive Medical seeks a highly skilled Field Support Specialist, II to join our team. This role requires excellent technical skills, strong communication abilities, and a customer-centric approach. As a Field Support Specialist, you will play a critical role in ensuring the optimal functioning of our advanced neurosurgery medical equipment.

Responsibilities:
• Install, modify, and maintain medical equipment, adhering to safety protocols and manufacturer guidelines
• Provide on-site support for complex technical issues, working closely with clinicians and engineers to resolve problems
• Develop and maintain product knowledge, staying up-to-date with new technologies and features
• Collaborate with cross-functional teams to improve overall quality and efficiency of equipment

Requirements:
• 3+ years of experience in field service, preferably with medical devices
• Strong analytical and problem-solving skills, with ability to work independently and collaboratively
• Effective communication and interpersonal skills, with ability to interact with diverse stakeholders

Salary: $85,000 - $115,000 per year, based on experience

Work Environment:
This role involves frequent travel (approximately 75% of the time) and occasional weekend support. The ideal candidate will be comfortable working in a fast-paced environment and adapting to changing situations.

About Us:
Synaptive Medical is a leading provider of innovative medical solutions, dedicated to improving patient outcomes and enhancing clinician productivity. We value diversity, inclusivity, and employee well-being, offering a supportive work environment and opportunities for growth and development.

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