Service Operations Manager

5 days ago


Paramus, New Jersey, United States Lamborghini Paramus Full time
Service Manager Job Description

Lamborghini Paramus is seeking a highly skilled Service Manager to oversee the daily operations of our auto service and repair shop. As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction, maintaining profitability, and driving business growth.

Key Responsibilities:
  • Manage service department operations, focusing on customer satisfaction and efficient repairs.
  • Supervise a team of skilled technicians and service consultants, providing guidance and support as needed.
  • Communicate effectively with customers and staff to resolve service-related issues.
  • Manage warranty administration, mentoring, and training service consultants and technicians.
  • Monitor and manage dealership service communications, ensuring timely and accurate information exchange.
  • Assist in the hiring process and performance management of service advisors and technicians.
What We Offer:
  • Competitive wages and benefits package, including medical, dental, and vision coverage.
  • 401K plan with company match.
  • Paid time off and vacation.
  • Growth opportunities and career advancement.
  • Paid training and professional certification reimbursement.
  • Employee vehicle purchase plans and vendor discounts.
  • A clean and professional work environment, with state-of-the-art facilities and equipment.

As a Service Manager at Lamborghini Paramus, you will have the opportunity to work with a high-volume dealership, utilizing top-notch equipment and support. If you are a motivated and experienced professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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