Account Manager

3 weeks ago


Fulton, Missouri, United States Don Woodson - State Farm Agent Full time
Job Title: Account Manager

We are seeking a highly motivated and customer-focused Account Manager to join our team at Don Woodson - State Farm Agent. As an Account Manager, you will play a vital role in growing our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.

Key Responsibilities:

  • Establish strong relationships with customers and follow up with them as needed to ensure their satisfaction.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relationships by understanding their needs and providing tailored solutions.
  • Manage a service team to ensure policies are serviced correctly and provide guidance to team members on policy changes.

Requirements:

  • A minimum of 1 year of experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
  • Experience managing client relationships is also preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.
  • Previous insurance service experience is preferred.
  • An insurance license is required by the start date.
  • Good organizational skills to manage and track multiple tasks.

Benefits:

  • Opportunities for growth available.
  • Leadership opportunities.
  • Reimbursement for licensure.
  • Bonus opportunities available.
  • Schedule flexibility.

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience. If you are a motivated and customer-focused individual who is looking to grow your career, we encourage you to apply.



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