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Clinical Operations Specialist
1 month ago
Mass General Brigham is seeking a highly skilled and experienced Resource Nurse to join our team in Everett, Massachusetts.
Job Summary:The Resource Nurse will play a critical role in extending leadership presence and providing clinical support to our team. Under the direction of the Donor Collection Manager, the Resource Nurse will represent the Blood Transfusion Service (BTS) – Donor Services and support the Donor Collection Manager in translating the vision and values of the Blood Donor Center, Blood Donor Mobile Units, Apheresis Collections, and the Component Processing Lab.
Key Responsibilities:- Identify process improvement opportunities and collaborate to build/implement process changes.
- Support Nurse Manager and BTS Compliance Officer to ensure staff readiness for regulatory agency inspections.
- Provide a clinical leadership presence to maintain team culture aligning with Mass General Brigham employee expectations, and departmental expectations.
- Provide onboarding and training competency updates to Nurse Manager.
- Collaborate to maintain a training schedule, adjusting according to employee learning needs.
- Provide solution-oriented feedback/problem solving to peers and follow appropriate departmental escalation tactics.
- Assess, observe, demonstrate, and evaluate donor care.
- Maintain a safe environment for donors and staff within the assigned areas in compliance with SOPs.
- Ensure complete confidentiality of donor information in compliance with HIPAA guidelines.
- Collaborate with Nurse Manager and Compliance Officer to conduct investigations for SOP deviation and collection error incidents.
- Oversee Blood Donor Center daily workflow.
- Collaborate with intra-departmental areas such as donor services, blood bank, BTS medical team, to provide the best care possible to donors.
- Take initiative and a proactive approach to troubleshoot clinical challenges that arise day to day.
- Work in clinical assignment according to staffing departmental needs.
- Assume other departmentally appropriate tasks as delegated by Nurse Manager.
- Ensure that all donor and quality control records are accurate and complete, in collaboration with Nurse Manager.
- Be actively involved in the inventory and management of critical supplies.
- Bachelor of Science in Nursing required.
- Associate's Degree in Nursing with 3+ years of clinical experience.
- A minimum of 2-5 years of resource nurse/charge nurse/leadership experience in clinical settings.
- Preferred: Additional non-supervisory experience in blood donor collection, experience in apheresis or dialysis and/or critical care experience highly desirable.
Mass General Brigham is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.
Benefits:- Medical benefits
- Dental benefits
- Vision benefits
- Life insurance
- Employee assistance programs