Financial Services Representative

1 week ago


El Paso, Texas, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly motivated and customer-focused Financial Services Representative to join our team. In this role, you will have the opportunity to build long-term relationships with customers and help them achieve their financial goals.

Key Responsibilities
  • Provide exceptional customer service and support to customers through all stages of the loan or pawn process.
  • Assist in managing customer accounts, including accepting payments and monitoring appointments.
  • Work collaboratively with the Store Operations team to meet performance standards and drive business growth.
  • Develop strong relationships with customers to build new business and maintain store profitability.
  • Conduct vehicle appraisals accurately using assessment tools and enter customer information into the Point-of-Sale system with precision.
Requirements
  • A high school diploma or equivalent is required, and prior experience in customer service, sales, or retail is a plus.
  • Excellent verbal and written communication skills are essential for success in this role.
  • You must be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
Benefits
  • A comprehensive new hire training program to ensure your success in the role.
  • Access to a robust learning management system with e-learning modules and training programs to boost your professional development.
  • Performance-based career advancement opportunities.
  • An Educational Reimbursement Program offering up to $5,000 per 12-month period for select programs and courses.

We offer a competitive salary range of $35,000 - $50,000 per year, depending on experience and location, along with a range of benefits and opportunities for growth and development.



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