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Customer Service Representative

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Roswell, New Mexico, United States Carl Black Buick GMC of Roswell Full time
Job Summary

We are seeking a highly skilled and detail-oriented Receptionist to join our team at Carl Black Buick GMC of Roswell. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Phone and In-Person Communication: Answer and direct calls, greet and receive customers, and provide information about our dealership and services.
  • Customer Support: Assist customers with their inquiries, resolve issues, and provide solutions to their problems.
  • Administrative Tasks: Type memos, correspondence, reports, and other documents, and perform other administrative duties as assigned.
  • Team Collaboration: Work cooperatively with the sales and other internal teams to achieve our goals and objectives.
Requirements
  • Excellent Communication Skills: Possess excellent listening and communication skills, with the ability to interact with customers in a professional, friendly, and efficient manner.
  • Flexibility and Adaptability: Be able to handle a flexible schedule and adapt to changing priorities and deadlines.
  • Professional Appearance: Maintain a professional appearance and attitude, and be eager to improve on all aspects of your work.
  • Valid Driver's License: Possess a valid driver's license and a clean driving record.
What We Offer
  • Flexible Schedule: Enjoy a flexible schedule that allows you to balance your work and personal life.
  • Opportunities for Advancement: Have the opportunity to advance to full-time and take on new challenges and responsibilities.
  • Training and Development: Receive training and development opportunities to help you grow and succeed in your career.