Customer Service Representative

4 weeks ago


Roswell, New Mexico, United States PGA TOUR Superstore Full time

Job Summary:

The Customer Service Specialist is a key role within our growing ecommerce team at PGA TOUR Superstore. We are seeking a highly motivated and enthusiastic individual to join our team and provide exceptional customer service.

Key Responsibilities:

  • Receive and respond to customer inquiries via phone, email, and chat.
  • Provide product information and resolve customer complaints in a professional and courteous manner.
  • Collaborate with other team members to ensure seamless customer service experience.
  • Identify opportunities to improve customer satisfaction and implement process improvements.

Requirements:

  • High School Diploma or equivalent.
  • Minimum 1 year of call center or customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Why Join Us:

At PGA TOUR Superstore, we are passionate about delivering exceptional customer experiences and building strong relationships with our customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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