Senior Manager of Revenue Operations

3 days ago


Chesapeake, Virginia, United States Eastern Virginia Ear, Nose & Throat Specialists Full time

**Eastern Virginia Ear, Nose & Throat Specialists**

About the Job

We are seeking a highly skilled Billing Director to join our team. This full-time position will be responsible for overseeing the calculation of provider charges, maintenance of insurance documents and contracts, and ensuring billing operations are performed in an accurate and timely manner.

Responsibilities
  • Maintain patient accounts to ensure accurate billing and account collection
  • Preparation of productivity data and financial reports (Excel) as requested by physicians or administrator
  • Ensure payments are handled and deposited in a timely manner, and that services are coded correctly
  • Research CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy
  • Monitor collection percentages and prioritize focus for insurance and patient follow-up
  • Review current status of patient accounts to identify & resolve billing and processing problems in a timely manner
  • Coordinate with Front Office Manager that accurate data entry by front office personnel is occurring
  • Participate in monthly budget meetings, monthly provider meetings, and other meetings as needed, with the ability to contribute feedback on monthly charges, receipts, and adjustments
  • Supervision of the billing department personnel to ensure accounts are worked according to practice protocols; manage time and attendance
Qualifications
  • High school diploma required with demonstrated supervisory experience
  • CPC or CCS certification preferred
  • Strong computer skills in electronic medical records systems
  • Previous patient contact work in a medical practice is required
  • A strong professional competency for accuracy, as well as a self-directed work ethic
  • Excellent communication skills with the ability to motivate and lead billing staff
Estimated Salary: $65,000 - $85,000 per year

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