Leasing Consultant

10 hours ago

Marlborough, Massachusetts, United States Panco Operations Full time
Job Summary

Panco Operations is seeking a highly motivated and customer-focused Leasing Consultant to join our team at The Point at Green District. As a Leasing Consultant, you will be responsible for providing exceptional service to prospective and current residents, conducting community tours, and promoting the community through various marketing efforts.

Key Responsibilities
  • Deliver top-notch customer service to residents and prospective residents
  • Conduct thorough community tours and lease apartments to prospective residents
  • Work with residents on lease renewals and ensure a seamless transition
  • Support marketing efforts to promote the community, including social media, open houses, and community events
  • Prepare and assist with leasing documentation, adhering to all applicable regulations and policies
  • Maintain a working knowledge of rent and pricing information, concessions, vacancies, and community offerings
  • Collect security deposits, rent, and other funds as needed
  • Collaborate with onsite management and maintenance teams to provide residents with exceptional service
  • Comply with all Fair Housing laws and standards
  • Perform regular inspections of tour routes, models, and vacant apartments to ensure a high level of quality
Requirements
  • High school diploma or equivalent
  • Minimum one year of sales or leasing experience
  • Customer service, hospitality, or product sales background
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Proficiency in Microsoft Office Suite and industry-related software platforms
  • Ability to work independently and as part of a team
  • Flexibility to work required schedule, including weekends
  • Successful completion of background and drug screening prior to employment
Why Work with Panco Operations?
  • Competitive medical, dental, and vision coverage
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Generous paid time off and holidays
  • Employer-matched 401(k) plan
  • Short-term and long-term disability insurance
  • Basic life and AD&D insurance
  • Critical illness and accident insurance
  • Hospital insurance
  • Voluntary supplemental life and AD&D insurance
  • Group legal plan
  • Pet insurance
  • Identity protection
  • Commuter benefits
  • Employee assistance program

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