Quality Assurance Manager

2 weeks ago


Minneapolis, Minnesota, United States Net2Source Inc. Full time

Position: Quality Assurance Lead / Manager

Employment Type: Full-Time/Direct Hire

Job Overview:

The Quality Assurance Manager is responsible for establishing a robust testing framework that ensures the delivery of high-quality software products. This role involves strategic planning, team management, and continuous improvement of testing processes.

Key Responsibilities:

  • Formulating the Testing Strategy: The QA Manager develops a comprehensive testing strategy that outlines the objectives, scope, levels, techniques, and resources necessary for effective software testing.
  • Creating the Testing Plan: A detailed testing plan is prepared, which includes objectives, timelines, deliverables, environment setup, and resource allocation, serving as a roadmap for testing activities.
  • Team Leadership: The QA Manager oversees the testing team, assigning tasks, setting priorities, and monitoring progress while providing guidance and support to enhance team performance.
  • Designing Test Scenarios and Cases: Collaborating with the testing team, the QA Manager ensures the creation of comprehensive test scenarios and cases that address all functionalities and requirements of the software.
  • Reviewing Testing Artifacts: The QA Manager reviews test artifacts, including test cases and scripts, to ensure quality, consistency, and alignment with the testing strategy.
  • Overseeing Test Execution: This role involves supervising the execution of test cases, ensuring adherence to the testing plan, and addressing issues promptly while providing updates to stakeholders.
  • Reporting Testing Outcomes: The QA Manager consolidates findings and prepares detailed reports that highlight defects, their severity, and the overall quality of the software.
  • Defect Management: Tracking and managing defects using a defect tracking system, the QA Manager collaborates with developers to ensure timely resolution.
  • Process Evaluation and Improvement: The QA Manager assesses the effectiveness of testing processes, identifies areas for enhancement, and implements changes to improve quality and efficiency.

Essential Soft Skills:

  • Effective Communication: Strong communication skills are vital for ensuring clarity and understanding within the team and with stakeholders.
  • Decisive Leadership: The ability to make informed decisions quickly is crucial for maintaining project momentum and resource efficiency.
  • Stress Resilience: Providing stable leadership during challenging situations is essential for maintaining team morale and productivity.
  • Motivational Leadership: A successful QA Manager inspires and supports team members to achieve their objectives.
  • Analytical Problem-Solving: The ability to identify and resolve issues efficiently is a key competency for this role.

Required Hard Skills:

  • Testing Software Proficiency: Familiarity with various testing tools is essential for managing diverse testing requirements effectively.
  • Understanding of Software Development Life Cycle (SDLC): A solid grasp of SDLC is necessary for identifying potential issues and ensuring thorough testing.
  • Knowledge of Testing Types: The QA Manager should be knowledgeable in various testing methodologies, including functional, regression, automation, and API testing.


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