Delivery Associate

2 weeks ago


Batesville, Indiana, United States American Freight Furniture Full time

**Job Summary**

The Delivery Helper Associate plays a vital role in ensuring a seamless customer experience by delivering merchandise to customer homes in a timely and safe manner.

**Key Responsibilities**

• Load and protect merchandise for delivery

• Follow prescribed safety procedures to protect associates, customers, merchandise, and property

• Use and maintain material handling equipment per process

• Handle paperwork accurately and acquire all signatures per process

• Ensure customer satisfaction by maintaining a professional attitude

• Participate in making customer calls before delivery and during routes

• Address and relay any customer concerns to store management immediately

• Interact with sales teams for special instructions for each delivery

• Complete basic hookup for qualified home appliances

• Perform deluxing of furniture, fitness equipment, and lawn & garden during delivery

• Assist with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor

• Assist with cleaning and other housekeeping duties at the store

• Perform miscellaneous duties as assigned

**Requirements**

• Ability to work in a fast-paced environment

• Strong communication and customer service skills

• Ability to lift and move merchandise as needed

• Basic knowledge of material handling equipment

• Ability to work independently and as part of a team


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