Auction House Liaison

6 days ago

Dallas, Texas, United States Cadogan Tate Full time
Job Description

Cadogan Tate is seeking a highly skilled and experienced Account Manager to join our team. As a key member of our fine art logistics team, you will be responsible for managing and supporting the development of relationships with auction houses, designers, galleries, agents, and collectors.

Key Responsibilities:

  • Manage and coordinate the shipping process for clients, ensuring that all shipping aspects of client requirements are adhered to.
  • Manage small and large projects from quote stage to billing completion, ensuring that all accounts are maintained to the highest level.
  • Document the goods inward/outward process for international shipments, including maintenance of all incoming consolidated sea shipments from start to finish.
  • Maintain files in accordance with company protocols and procedures.
  • Ensure inventories and commercial invoices comply with international requirements and restrictions.
  • Apply for CITES, NOAA, Fish and Wildlife permits as required.
  • Plan turnaround times, schedule the process of collection, packing, and shipping.
  • Use all resources available to ensure the highest customer satisfaction.
  • Adhere to local regulations and legislations.
  • Forward plan all operational requirements to ensure resources are available.
  • Support the VP of Client Services and Senior Account Managers with their day-to-day workload.
  • Coordinate the Auction House, Interior Design, and Gallery departments.
  • Liaise with the Dispatch and Operational departments regarding collections, deliveries, and packing requirements.
  • Ensure the department calls are handled in a prompt and professional manner.
  • Assist your line manager, General Manager, and Director when required.

Requirements:

  • Bachelor's degree.
  • Thorough knowledge of the fine art logistics industry.
  • Ability to work well under pressure, to cost and time constraints.
  • Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.
  • Efficiently coordinate shipments with other departments.
  • Excellent problem-solving skills, able to use intuition to resolve any issues and complaints from the client.
  • Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
  • Ability to thrive in a fast-paced, multifaceted work environment.
  • Proficient in Microsoft Office and internal computer systems – Moveware/iLive (training will be provided).
  • Excellent email etiquette and a good telephone manner that is polite and courteous at all times.
  • Demonstrates good communication skills both written and spoken.
  • Has excellent time management and organizational skills – able to multi-task as required.
  • Team player, able to work with all levels of staff in a dynamic environment.
  • Comfortable in a results-driven workplace.

Benefits:

  • Contributed Medical, Dental, and Vision.
  • 401(k) with company match.
  • FSA & TRA.
  • LTD & STD.
  • Life Insurance.
  • Competitive PTO Package.
  • Abenity Discount Program.
  • Gym Membership.

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