Store Department Lead

2 days ago


Buffalo, New York, United States REI Full time

Overview

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We are seeking a Store Department Manager to lead and motivate our sales teams. This role is a key member of the store management team, responsible for delivering on REI business and service goals.

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About You

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You are an experienced retail leader with a passion for creating a customer-centric culture. You have a strong track record of coaching and developing diverse talent, and you're committed to driving sales growth through innovative strategies.

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Responsibilities

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  • Lead and motivate sales teams to achieve business objectives.\
  • Develop and implement effective training programs to enhance staff skills and knowledge.\
  • Drive sales growth through all channels by maximizing selling behaviors.\
  • Maintain high standards of visual merchandising and store presentation.\
  • Collaborate with other departments to achieve overall business goals.\
  • Ensure a positive customer experience through exceptional service.\
  • Stay up-to-date with industry trends and best practices in retail management.\
  • Report regularly to management on team performance and areas for improvement.\
  • Recruit and develop top performers to drive business success.\
  • Foster a culture of inclusivity, respect, and open communication.\
    • \

Requirements

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To be successful in this role, you'll need:

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  • 3+ years of successful retail management experience.\
  • A proven track record of driving sales growth and improving customer satisfaction.\
  • Excellent communication and interpersonal skills.\
  • Ability to work effectively in a fast-paced environment.\
  • Strong analytical and problem-solving skills.\
  • Willingness to learn and adapt to new ideas and technologies.\

What We Offer

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We offer a competitive salary range of $26.90 - $33.65 per hour, depending on location and experience.

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As a valued member of our team, you'll enjoy a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off.

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Join us in shaping the future of outdoor adventure and inspiring others to live their best lives.



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