Pilates Studio Sales Associate
1 month ago
The Sales Associate role at Club Pilates Paso Robles is a dynamic and customer-focused position that plays a critical role in introducing people to the life-changing benefits of Pilates. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales expectations, and contributing to the overall success of our boutique studio.
Responsibilities and Duties- Develop and maintain a strong referral program to drive membership sales and renewals
- Utilize Club Pilates sales systems to accurately track and record sales data
- Conduct telephone inquiries, follow-up calls, and customer care calls to ensure exceptional customer service
- Deliver sales presentations to Intro class participants to promote our services
- Provide a warm and welcoming experience for members and guests, ensuring a positive entrance into the studio
- Follow the daily studio cleaning checklist to maintain a clean and organized environment
- Participate in Club Pilates scheduled workouts to stay connected with our services
- Maintain an organized and clean lobby/front desk area
- Process accurate sales transactions and follow up with prospective clients
- Respond promptly to member requests, inquiries, and concerns
- On-board new members through the use of client intake forms and contractual documents
- Collaborate with management and instructors to ensure seamless processes
- Attend and participate in Club Pilates training programs to enhance skills and knowledge
- Perform other duties as assigned
- Must be comfortable working in a sales role with flexibility to work morning, evening, and weekend shifts
- Excellent customer service skills with a strong focus on sales experience
- Solid verbal and written communication skills required
- Able to multitask and excel in a fast-paced environment
- Strong computer skills, including MS Office and studio program software
- Health and fitness-minded individuals preferred
- Ability to work in a boutique studio environment
- Fitness experience preferred but not required
- Competitive base salary based on experience
- Commission paid on sales
- Discount on retail apparel, accessories, and memberships
- Opportunity for bonus based on performance
- Free Pilates classes
- Opportunity for growth within the studios, including additional sales and management positions
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