Pilates Studio Sales Associate
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Club Pilates Paso Robles. As a Sales Associate, you will be responsible for introducing people to the life-changing benefits of Pilates, providing exceptional customer service, and meeting sales expectations.
Responsibilities:
• Establish and maintain an effective referral program
• Maintain accurate records using established Club Pilates sales systems
• Conduct telephone inquiries/follow up calls/customer care calls
• Give a sales presentation to Intro class participants
• Greet members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into the Club Pilates studio
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Participate in 1 Club Pilates scheduled workouts per week (not mandatory but highly encouraged)
• Maintain an organized and clean lobby/front desk area
• Responsible for processing accurate sales transactions
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries, and concerns
• Proper on-boarding all Club Pilates members through the use of client intake forms and contractual documents
• Works closely with management and instructors to ensure all processes are completed accurately
Qualifications and Skills:
• Must be comfortable working in a sales role
• Must have flexibility to work some morning, evenings, and weekend availability is required
• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment
• Strong computer skills required -- MS Office basic programs (word, excel), Internet, studio program software use
• Health & Fitness minded people strongly preferred
• Ability to work and function in an boutique studio environment
• Fitness experience preferred but not required
Benefits and Perks:
• This position offers a competitive base salary; based on experience
• Commission paid on sales
• Discount on retail apparel, accessories, and memberships
• Opportunity for bonus based on performance
• Free Pilates classes
• Opportunity for growth within the studios including additional sales and management positions
About Club Pilates Paso Robles:
At Club Pilates Paso Robles, we believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. We offer 7 class formats that safely utilize a variety of Pilates apparatus along with TRX, Trigger point, and Barre. Class formats target a wide range of clients' needs from young to senior and from beginner through advanced. All Club Pilates instructors are certified to accommodate for injuries and special populations.
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