Senior Director of Cloud Storage Services
1 week ago
Senior Director of Cloud Storage Services
Chronos Consulting is seeking a highly experienced Senior Director of Cloud Storage Services to lead our North America team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and retention
- Lead a team of professionals responsible for delivering cloud storage services to clients
- Manage the delivery pipeline, working closely with sales and customers to achieve goals and exceed expectations
- Plan and monitor the day-to-day running of the business to ensure smooth progress
- Actively train, coach, and develop the Service Delivery and Support teams
- Develop and administer corrective action and performance improvement plans
- Monitor various productivity and performance standards to ensure established levels are achieved
Requirements:
- Bachelor's Degree in Business, Computer Science, or equivalent education
- 10+ years of previous project management and/or relevant consulting experience driving large scale projects in a matrixed environment
- Project Management Professional (PMP) certification – advantage
- At least 5 years of people leadership experience
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
- Quick and innovative thinking with the acumen to correctly interpret available data
- Excellent communication skills (written and verbal) along with good presentation skills at the CXO level
What We Offer:
- A dynamic and fast-growing company with high profile investors
- A flexible work environment with up to 40% travel in the US
- A competitive salary and benefits package
- Opportunities for professional growth and development
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