Laboratory Services Operations Manager

2 weeks ago

Rochester, New York, United States Rochester Regional Health Full time
OUR COMMITMENT TO YOU:

At Rochester Regional Health, we prioritize effective healthcare delivery. Our comprehensive benefits and rewards system promotes employee wellness, career advancement, and personal development. Your career matters to us as we serve the community.
  • Generous Paid Time Off & Holidays
  • Relocation Support
  • Benefits Start on Hire Date
  • Tuition Support & Student Loan Relief
  • Employee Referral Incentives
  • Support Programs for Employees
  • Pension Plan
  • Retirement Savings Plan
  • Opportunities for Advancement
  • Discounts for Employees
  • Certification Incentives
  • Eligible for Bonuses
  • Flexible Vacation Policy
POSITION OVERVIEW

The Laboratory Services Operations Manager, under the guidance of the Department/Division/Administrative Director, will oversee daily operations ensuring precision in patient results, equipment management, compliance with regulations, and adherence to established procedures. This role includes supervising laboratory personnel and managing financial and staffing budgets effectively. Collaboration with affiliates to implement best practices across laboratory departments is essential.

EMPLOYMENT STATUS: Full Time

DEPARTMENT: Laboratory Services

SCHEDULE: Monday - Friday, Day Shift

QUALIFICATIONS
  • Bachelor's Degree in Medical Technology
OR
  • Bachelor's Degree in a related scientific field and/or equivalent relevant experience recognized by New York State.
AND
  • Licensure as a Clinical Laboratory Technologist from the Department of Education.
  • Minimum of 6 years of experience as a medical technologist is required.
  • Current New York State Department of Education License as a Clinical Laboratory Technologist is mandatory.
  • Prior experience in a supervisory or leadership role within a laboratory setting is preferred.
KEY RESPONSIBILITIES
  • Technical Oversight: Schedule technical staff according to workflow demands. Ensure that procedures, manuals, and instruments comply with best laboratory practices. Validate laboratory results.
  • Human Resource Management: Conduct interviews, hire, train, supervise, and manage personnel actions in collaboration with the Lab Administration Manager. Maintain staffing records in compliance with regulatory standards and review them annually for completeness.
  • Financial & Resource Management: Prepare and oversee staffing, operational, and capital budgets in alignment with approved financial plans, reporting any discrepancies to the Administrative Director. Manage inventory and supplies, negotiating with vendors for optimal pricing and service agreements for laboratory equipment maintenance.
  • Regulatory Adherence: Ensure compliance with all regulatory standards and inspections for the department. Successfully complete, monitor, and generate necessary reports for quality assurance and quality control activities.
  • Training & Competency Development: Responsible for departmental orientation, assessing educational needs, and overseeing staff training and competency evaluations. Assist in teaching programs for medical technology and phlebotomy as needed. Demonstrate commitment to the RGHS Standards of Behavior consistently - STARS: Service, Teamwork, Attitude, Respect, and Standards. Support a culture of excellence and leadership development. Additional duties may be assigned by the Director or Senior Manager.
EDUCATION & CERTIFICATIONS:

PHYSICAL DEMANDS:
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing, or squatting.

For specific care programs, refer to departmental requirements for experience and educational expectations, including continuing education mandates.

ACCOMMODATIONS:
Any physical requirements reported by a prospective employee and/or their physician will be considered for accommodations.

COMPENSATION:
$90,000 - $110,000.00

The stated salary range reflects a good faith estimate of current potential base pay for a successful full-time candidate. It may be adjusted in the future and is eligible for additional compensation components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, and location.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
We consider applications from all qualified individuals, including minorities, women, individuals with disabilities, and veterans.

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