Parking Lot Attendant

4 weeks ago


Santa Clara, California, United States Hilton Santa Clara Full time
Parking Lot Attendant Job Summary

The Parking Lot Attendant is a vital member of our Hilton Santa Clara team, responsible for ensuring a seamless and welcoming experience for our guests. As a Parking Lot Attendant, you will be the first point of contact for our guests, providing exceptional service and assistance with their parking needs.

Key Responsibilities:
  • Direct and escort guests to and from the parking lot to the hotel entrance in a professional manner.
  • Respond to guests' needs, inquires, and requests in a timely and courteous manner.
  • Patrol the hotel parking lot as needed to ensure guest safety and security.
  • Monitor and maintain the cleanliness of the porte cochere and parking lot.
  • Ensure all equipment is in operating order and all supplies are up to par.
  • Answer guest questions accurately and resolve problems in a timely manner to ensure guest satisfaction.
  • Assist guests with directions and use computer for maps as needed.
  • Assist other departments as necessary to ensure seamless guest service.
  • Be familiar with hotel facilities, surrounding areas, and events to provide guests with accurate information.
  • Attend department and inter-departmental meetings to stay informed and provide updates.
  • Notify management of any pertinent information related to shift activities.
  • Ensure areas are free of safety hazards and perform duties in a safe and efficient manner.

What We Offer:

As a Parking Lot Attendant at Hilton Santa Clara, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Requirements:

To be successful as a Parking Lot Attendant, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a team environment. You will also need to be familiar with hotel operations and be able to provide accurate information to guests.

Equal Opportunity Employer:

Hilton Santa Clara is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.


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