Parking Lot Attendant

3 weeks ago


Santa Barbara, California, United States Reimagined Parking Full time
Job Description

The Parking Lot Attendant is responsible for ensuring a smooth operation of the parking facility, delivering exceptional customer service, and maintaining a clean and safe environment. Key responsibilities include greeting guests, issuing tickets, collecting payment, performing vehicle counts, and enforcing facility policies.

Key Responsibilities
  • Greet arriving and departing guests in a friendly and courteous manner
  • Act as traffic controller to direct incoming guests to available parking spaces
  • Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
  • Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
  • Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
  • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
  • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
  • Communicate professionally at all times with guests, client, and teammates.
Requirements
  • At least 18 years of age
  • Previous customer service experience, preferred
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
Benefits
  • Comprehensive Medical, Dental, and Vision Plans
  • Life and Disability Insurance
  • 401K Plan with Generous Employer Match and Immediate Vesting
  • Generous Paid Time Off (PTO)

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