Resort Guest Services Representative
3 weeks ago
Are you passionate about delivering exceptional customer service and creating unforgettable experiences? Look no further As a Member Service Associate at Vail Resorts, you'll be the face of our member services locations and play a key role in bringing our My Epic Gear program to life.
About the RoleThis dynamic role requires a unique blend of technical skills, business acumen, and interpersonal skills. You'll be responsible for providing personalized service to our members, managing inventory, and ensuring seamless operations at our member services locations.
You'll have the opportunity to work in a fast-paced environment, collaborate with cross-functional teams, and make a real impact on our guests' experiences.
Responsibilities- Deliver exceptional customer service to members at member services locations
- Manage inventory of My Epic Gear and Retail products
- Coordinate logistics and movements of gear between member services and slopeside locations
- Collaborate with internal teams to ensure smooth operations
- Identify opportunities to improve processes and workflows
- A competitive estimated salary range of $20.00 - $25.00 per hour
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- A generous paid time off policy
- Ongoing training and professional development opportunities
Please note that all applicants must meet the minimum requirements for this role and be authorized to work in the United States.
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